General Manager

Job Overview
Senior level executive responsible for all aspects of running a profitable store location. Responsible for setting the tone and leading the stores culture/environment to ensure success in all aspects of customer service, profitability, operations, people development, merchandise presentation and merchandise assortment.

Core Responsibilities

	Attain sales and profitability goals for store through effective use of short and long-range planning, expense management and inventory shortage control
	Assumes leadership and development role through effective total store communication, awareness of morale, staff development, and implementation of selling priorities
	Directs the recruiting efforts of the store to ensure staffing is up to plan. Improves retention by emphasizing awareness of people development and career development
	Develops strategy for execution of promotional events, seasonal events and day-to-day operation of store
	Works with central organization to ensure expense management is within budget
	Ensure consistent high standards of customer service through effective staff planning, monitoring of training programs and timely communication of advertising and special events. Responds to customers inquiries and resolves customer issues in timely and appropriate manner
	Maintains standards of operation for total store including visual presentation, security/shortage control, human resources and operations. Ensures adherence to pricing policies on merchandising

Skill Summary

	Minimum of 10 years of retail management experience in a full-line department store with direct P & L responsibility
	Strong leadership profile
	Highly organized and able to adapt quickly to changing priorities
	Excellent written and verbal communication skills
	Strong negotiation skills
	Ability to develop, plan and execute strategies
	Ability to work well with all levels of management, build partnerships and direct teams