Group Manager

Job Overview
Responsible for the learning and development for a team of executives, establishing the highest standards of customer service, strategizing, executing and maximizing sales and profits.

Core Responsibilities

	Recruit and select a team of qualified selling managers.
	Actively coach and counsel selling managers to reach their fullest potential, maximize business opportunities and promote them to the next level.
	Create a positive work environment that results in retention and turnover reduction.
	Directly solicit feedback from customers on their shopping experience and satisfaction.
	Celebrate customer service successes and coach to improve performance.
	Clearly communicate store, company and departmental objectives so both staff and management are well informed.
	Direct floor moves, merchandise placement and sales/event set-up.
	Ensure merchandising presentation and replenishment meet company standards through directing management team.
	Communicate merchandise needs to buying organization.
	Function as the Store Manager, assuming total store leadership in his/her absence and partnering in the strategic planning of short and long term goals.
	Ensure that all procedures, policies and shortage awareness programs are thoroughly understood and implemented by sales managers.

Skill Summary

	A minimum of 3 years of senior level management experience preferably in a full-line department store.
	Excellent written and verbal communication skills.
	Strong negotiation skills.
	Strong leadership profile.
	Highly organized and ability to adapt quickly to changing priorities.
	Ability to work well with all levels of management, build partnerships and direct teams.