Operations Manager

Job Overview
Directs all activities related to merchandise flow, store maintenance, expense management, shortage prevention and store sales support functions for a significant portion of the total stores volume. Assumes Store Manager responsibilities in their absence.

Core Responsibilities

	Directs all functions related to in-store merchandise assortments.
	Support implementation of merchandise presentation.
	Plans and coordinates major floor moves/renovations.
	Evaluates all expenses in relations to stores P & L plan. Responsible for delivering profit plan through payroll/non-payroll management.
	Develops and leads shortage strategy.
	Ensures best floor coverage to achieve service plans through evaluation of staffing plans.
	Ensures all service support areas operate at high standards to achieve best shopping experience.
	Maintain collaborative partnerships and negotiate effectively with internal colleagues.
	Train, motivate, and develop team to ensure effective performance through consistent on-the-job training.
	Participate in skill assessment process and develop individual executive performance objectives challenging direct reports to reach optimum performance level.
	Create and maintain a positive work environment for direct reports.

Skill Summary

	A minimum of 5-7 years retail management experience preferably in a full-line department store.
	Excellent written and oral communication skills.
	Strong negotiation skills.
	Strong leadership profile.
	Highly organized and ability to adapt quickly to changing priorities.
	Ability to work well with all levels of management, build partnerships and direct teams.