 Manager, Information Systems and Communications"I had the opportunity to join Macy's, Inc. in its construction department and oversee their computer-aided design systems, which was a great way to explore computers while maintaining my touch on architecture. Since then, I have been continually learning new things."
 | Why did you join Macy's Corporate Services and why have you stayed? |
My background is in architecture, and after working in that field for a few years after college, I wanted to break away and develop my interest in computers. I had the opportunity to join Macy's, Inc. in its construction department and oversee their computer-aided design systems, which was a great way to explore computers while maintaining my touch on architecture. Since then, I have been continually learning new things, which is why I have stayed.
| What do you enjoy most about what you do and what are your overall job responsibilities? |
I service and support the SPACE division of Macy's, Inc., which stands for Store Planning, Architecture, Construction and Engineering. I provide technical support for the computer-aided design systems, help out with any computer-related issues with the programs, establish policies and procedures for the systems and disseminate information for our consultants. What I enjoy most is that I feel like I am really helping people solve problems related to their computers - it is satisfying when I can meet their needs and make them happy.
| What contribution do you make to your division and how do you feel you make a difference? |
I think my major contribution to my group is being able to translate information to everyone in terms that they can understand. I usually help write the memos and policy issues and help resolve communication problems. I think that is also how I make a difference - by communicating with everyone in terms that are not complicated. I hope I make computers more approachable and less intimidating.
| What has been your most memorable moment since joining the company? |
September 11 is my most memorable moment because I was on a business trip in Seattle, and the first word about the tragedy actually came from my co-workers, who had called to make sure I was safe. It also changed my perspective on my work, and I've learned to take everything easy and not get uptight about problems at work. I just try to enjoy every day.
| How has the training you've received since joining the company benefited you? |
The training has helped me a lot both professionally and personally. On the professional level, I've learned about computer systems and management processes. On a personal level, I've learned how to interact with people of different backgrounds and personalities, which has helped me develop friendships, as well as patience and tolerance.
| Is community involvement important to you, have you been involved in any projects in your division and was this something you considered when joining the company? |
I just moved to the home office, which is very active in the community, so I am looking forward to getting involved.
| What do you like best about your work environment? |
I enjoy working with the people because everyone is wonderful - my co-workers are friendly, open, and willing to learn and take on new things with an open mind.
| What personal interests/hobbies do you have and how do you balance them with your work? |
I play the piano and enjoy reading. I use those activities as a release after work, so they don't interfere at all. Also, I am learning how to edit home videos for my family, which actually complements my work because I am learning editing skills at work and get to practice at home.
| What advice would you give to a new associate joining the company? What helped you establish yourself and move ahead with your career goals? |
Definitely try to learn as much as possible from your supervisors and respect them for their abilities. When you give respect, you get respect back, and you learn a lot. Everyone has something to teach you. Also, don't be afraid to express your ideas and opinions. I've moved ahead by asking lots of questions, learning as much as I can, and applying the information to my own work situations.
| What do you see in the future for Macy's, Inc.? |
This is not a good time economically for retail. But Macy's, Inc. has a lot of good programs in place that will help them through the downturn. The company is using this time as an opportunity to re-evaluate processes, and to streamline and improve them. I think Macy's, Inc. will have a good future through embracing new technology.
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