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This program will prepare you for your first position as Sales Manager. Hone your current skills and gain a solid understanding of retail management at a premier retail department store. You'll learn our company philosophies for building partnerships and teams, leading and developing people, plus driving customer service and sales results. You will also discover how human resources, merchandising, security and operations affect our business’ success.

After completion of the Training Program, you will be placed as a Sales Manager where you will continue in the development program and you will:

• Manage a multi-million dollar business and drive the profitability of that business in one of our stores
• Lead a wide range of activities including developing talent, motivating associates and delivering on our customer service promise.
• Supervise a team of approximately 8 to 12 associates, creating a customer-focused environment

What you have the opportunity to do

• Develop and motivate your selling staff to reach their fullest potential while maximizing business opportunities
• Maintain selling floor presentation standards
• In conjunction with store management and your district teams, plan and execute merchandise placement and sales promotion set-up
• Promote key items and communicate merchandise needs to management
• Develop strategies to capitalize on opportunities and maintain a successful business

What to bring to the program

• Bachelors degree with solid academic record, all majors welcomed
• Leadership skills that include professional business ethics, assertiveness and self-motivation
• Demonstrated ability to solve problems and manage complex relationships
• Ability to prioritize projects and execute multiple tasks to achieve productivity and business goals

Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

To help you advance in your career, our Store Management Executive Development is a 10-week program that includes on the job learning activities and experiences, opportunities to learn from company leaders and structured classroom and computer based courses. You will attend an intensive Leadership Basics training session in one of regional locations to learn with a group of your peers the core basics to being a manager. Here are some examples of the courses you’ll complete and their learning objectives:

Foundations for Leadership

• Making Choices. Explore how economic, workforce and consumer trends have affected the retail industry as a whole – and Macy’s, Inc. in particular. Participate in dynamic discussions about leadership skills required to create positive experiences and produce the best results.
• Principles of Motivation & Respect. Through highly interactive exercises, discuss and practice techniques of effective leadership. The skills learned here will be applied in later programs.
• Retailology® 101. Through a game-like approach, learn about major retail functions and how they work together at Macy’s, Inc. Discover important factors that influence sales, margin and profit, and how their individual contribution is part of our overall success.

Performance through People

• Making Connections. Develop the skills to effectively orient new hires and build strong connections with your team.
• Selecting the Best People. Learn to successfully recruit, interview, select and make job offers to strong candidates through a blended media-based training and simulation program.
• Developing People. Identify opportunities for training and coaching your team members. Practice teaching new job skills and leading effective coaching conversations.