Posted Dec 21, 2018

Vice President, Internal Communications: Bloomingdale’s, New York, NY


New York, NY


Bloomingdale's - Merchant Ofc


Corporate » Professional Services



Requisition ID


If you are detail-oriented, possess solid project management and analytic skills, passion for retail, and enjoy a team-based culture – Bloomingdale’s Professional Services Team is a perfect fit for you. You’ll make significant contributions across the enterprise while taking on new challenges every day.

Job Overview:


Bloomingdale’s VP of Communication will be responsible for creating and executing the internal communications and recognition strategy across both our Stores and Central organization. The Vice President will craft and deliver creative, relevant messaging to build a more united, collaborative and engaged workforce. In partnership with the various business teams, the VP of Communication will ensure the internal communications strategy builds the power of the Bloomingdale’s brand internally and creates alignment with our organization’s Mission, Values and business strategy—always with our unique POV and attitude.


Essential Functions:

  • Gain strong understanding of Bloomingdale’s culture, brand strategy and strategic business initiatives as the foundation for the communications strategy. 
  • Manage Communication Team, including 2 Managers who oversee Store Communications and Central Communications and Recognition. 
  • Develop the strategy to clearly and frequently communicate key business initiatives to inform, align and energize our teams regardless of location. This includes, but is not limited to, internal publications such as newsletters, releases, emails, as well as online, intranet, and video projects. 
  • Work collaboratively with various functions across the organization to create a communication calendar that structures the flow of communication to reflect the business needs of the company and builds culture through the sharing of stories. 
  • Standardize and increase efficiency of our current communication practices by providing more structure and identifying the best vehicles for each audience. 
  • Lead efforts in conjunction with our Technology team to ensure appropriate communication tools are available and appropriately leveraged. 
  • Work to develop and implement a consistent voice and tone for leadership communications. Manage the internal “Brand of the CEO:” developing programming and communication series to increase accessibility of the CEO to the broader organization 
  • Establish Internal Communications Scorecard to track metrics that measure the impact of internal communications activities. 
  • Execute and evolve our recognition programming to authentically celebrate teams and individuals 
  • Design and implement key events: Central Address, Seasonal Recognition, Best of the Best, Town Halls 
  • Partner with Macy’s Inc. Communications Team to align on global enterprise initiatives and messaging, as well as issue/crisis communication.
  • Regular, dependable attendance and punctuality is require




  • Bachelor’s or Advanced Degree preferred 
  • Previous internal communications experience
  • Experience leading teams

Communication Skills:  

  • Superior oral and written communication skills 
  • Possesses the ability to present complex information in an easy-to-understand manner. 
  • "Team player" attitude and demeanor 
  • Ability to maintain confidential information in a professional and discrete manner

 Mathematical Skills: 

  • Proficiency in Excel 
  • Minimum of average mathematical skills, including the ability to compute rates, ratios and percentages

 Reasoning Ability: 

  • Ability to exercise sound judgment in assessing and determining how to handle queries, calls and issues

Physical Demands: 

  • This position involves regular walking, standing, hearing, and talking.
  • May occasionally involve stooping, kneeling, or crouching. Involves close vision, color vision, depth perception, and focus adjustment

Other Skills: 

  • Proficiency in Microsoft Outlook, Word, PowerPoint  
  • Driven by the Power of Relationships: A collaborative relationship builder who acts as a connector and influencer to promote dialogue that garners buy-in across various functions and teams 
  • Creative, Entrepreneurial Executor: A person who is excited by the opportunity to build a communication strategy from the ground up and test new vehicles/formats that engage our organization. Someone who embraces the autonomy of leading a team. 
  • Balance Creativity and Commerce: A person who is comfortable learning both the business strategy and our brand. 
  • Maturity, Discretion and Presence: A professional who operates with the utmost discretion with exposure to senior leadership and sensitive information.

Work Hours: 

  • Ability to work a flexible schedule based on department and store/company needs.


This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.